PRIVACY POLICY

Last updated: March 2026

ElectrumTrofa, Lda. is committed to protecting the privacy of users of its website and to ensuring that personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

This Policy clearly explains how we collect, use, store, and protect your personal data.

Responsável pelo Tratamento

The entity responsible for the processing of personal data is:

ElectrumTrofa – lluminaçao, Lda.
Rua do Progresso, 253 | 4785-647 Trofa
info@electrumtrofa.pt

Personal Data Collected

We may collect the following data, depending on your interaction with the website:

  • Identification data: name, company.

  • Contact data: email, phone number.

  • Technical data: IP address, device type, browser.

  • Navigation data: pages visited, session duration.

Purposes of Processing

Data are processed for specific and legitimate purposes, namely:

  • Responding to contact requests

  • Sending technical or commercial information (when authorised)

  • Management of commercial and pre-contractual relationships

  • Improving the website browsing experience

  • Compliance with legal obligations

Legal Basis

The processing of personal data is based on the following legal grounds:

  • Data subject consent

  • Performance of a contract or pre-contractual measures

  • Compliance with legal obligations

  • Legitimate interest of the company (e.g., service improvement)

Conservação dos Dados

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

After that period, the data will be deleted or anonymised.

Data Sharing

Personal data may be shared with:

  • Service providers (e.g., web hosting, IT services)

  • Technical partners, where necessary for service delivery

  • Legal or regulatory authorities, where required by law

Electrum ensures that any third-party entity complies with data protection requirements.

International Transfers

Whenever data is transferred outside the European Union, ElectrumTrofa, Lda. ensures that appropriate safeguards are in place to guarantee the same level of protection required under the GDPR.

Data Subject Rights

Under the GDPR, the data subject has the right to:

  • Access their personal data.

  • Rectify inaccurate or incomplete data.

  • Request the deletion of their data (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time.

The GDPR strengthens transparency and data subjects’ control over their personal data.

To exercise these rights, you should contact us using the details provided below.

Data Security

ElectrumTrofa, Lda. implements appropriate technical and organisational measures to protect personal data against:

  • unauthorised access

  • loss, destruction, or alteration

  • unauthorised disclosure

These measures include access controls, encryption, and system monitoring.

Cookies

This website uses cookies and similar technologies to improve the user experience.

Cookies are only used with informed consent, except when strictly necessary for the operation of the website.

Changes to the Privacy Policy

ElectrumTrofa, Lda. may update this Policy whenever necessary. Changes will be published on this page, including the revision date.

Contact and Complaints

For any questions regarding data protection, you may contact:

Telf. +351 252 480 360 (national landline call)
Email: info@electrumtrofa.pt

You also have the right to lodge a complaint with the portuguese competent supervisory authority, the Comissão Nacional de Proteção de Dados (CNPD).